It's not so easy to stand out when submitting resumes these days when the process has been reduced to a matter of a few impersonal clicks. Education. Experience. Achievements. Your life must be squeezed on a formatted website.
A reader asked how to climb out of the digital dumpster:
Q. Often resumes must be submitted online and many HR departments deliberately remove all of the document formatting causing information to flow together and if you're lucky to even get an interview, it's done over the phone. All that is gained by presenting yourself as a quality candidate in person is lost. What can candidates do to overcome these indignities?
A. It's true, 90 percent of first interviews are conducted on the telephone. This is the first-blush assessment to essentially validate a candidate and ensure they meet background and experience requirements while weeding out people who simply don't qualify.
I cannot overstate the importance of projecting well on the telephone. Thirty-eight percent of your presentation to the world is verbal! Use the telephone to distinguish yourself and project energy, enthusiasm, even passion, while being personable.
Have your "story" ready to share.
Be that person other people want to know more. Assuming the content piece is in place, a candidate with a stellar telephone persona will (most likely) jump to the next level.
As for the resume, everything today is electronic. HR departments have applicant tracking systems and resumes do get reformatted. However, once you get through the door, hand them your "original" properly formatted resume. Here's some more resume tips:
• Print out your fabulous resume properly formatted and on quality paper (100 percent cotton stock), white or ecru are the most professional colors. And always bring extra copies.
• Send your resume by overnight delivery or priority mail ahead of your interview date. Doing so will not only help you stand apart, but it also begs the question, "What else (in business matters) do you take the time and make the effort to consider in advance?"
In addition, the interviewer may now freely make notes on their (reformatted) copy, and keep your professional resume in your folder as you move along the hiring process.
Good luck!
Judith Bowman is president and founder of Protocol Consultants International and author of "Don't Take the Last Donut: New Rules of Business Etiquette" and "How to Stand Apart @ Work … Transforming "Fine" to Fabulous!" Email her at Judith@protocolconsultants.com.
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